Home >  Shipping & Returns

Shipping & Returns

Your satisfaction is our pursuit. We offer a comprehensive return policy for our customers. Before a problem occurs, please contact us to discuss your return. Most of the time, we are able to provide technical support to solve this problem, you do not need to send anything back. If the product is irreparable defects, you can go back to our half year repair or replacement warranty.

Maintenance
(From the date of receipt of the goods) within 15 days if the quality have problems with product quality (non-human factors or non-resistant external damage), you can send it back to the repair (the buyer pays shipping fees) . We have received your product damage, repair it for you and ship them back to you (we will pay the freight, in order to repair the product.) Or you can go to a nearby local service center and repair of the defective item, please then the maintenance revenue, net of costs, we will pay the check copy. (Note: This is our professional quality, so the problem is the quality of the final judgment of individual factors or external forces to not send the project been unsuccessful destabilize us photos and the resulting maintenance costs can not be compensated by us if it is caused by human factors or prevent quality problems.)

Non-quality problems
In 30 days (from the date of receipt of the goods), if you find that you can not be returned to your color or size of the product and replaced with the following conditions:

1. The product must be returned in their original packaging. 2. The product should not be used (except Trial).

3. Buyers will pay benefits and the delivery of goods.

4. After the product is in good condition, we will replace a new one and ship them back to you.

Submit replace items, please delivery of goods is transferred to our account. Once payment is completed, the new project will be sent as soon as possible.

Quality
In 30 days (from the date of receipt of the goods), if found quality (non-human factors or irresistible external damage) goods, you can send it back. We got a good product, we will be a new start for you, we will pay for shipping replacement. (Note: This is our professional quality, so the problem is stable by personal factors or not the quality of the product from external damage caused by buying the final decision will not be repaired, does not return the replacement is free, and if your problems, to find quality, human factors can cause or prevent injury.)

Return and partial refund
This site does not provide full refund, no quality problems, such as:

"The product will not appear in your picture."

"This product is not my imagination."

"I am not satisfied with this product."

In 7 days (from the date of receipt of the goods), if you request a return, because items purchased reasons, it is necessary (to pay the freight buyer) product in its original packaging. We have received your product damage, in addition to transport, as a certain amount of fees deducted from the total amount of your order and give you a partial refund.

Solve your problem
If you have any questions, please do not hesitate to contact us. We will process your request or complaint, respond as quickly as possible.

Back
www.hoadshoes.co.uk Copyright © 2017 . All Rights Reserved. cheap shoes,sport shoes,men's shoes,women's shoes,shoes uk online